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| FREQUENTLY ASKED QUESTIONS |
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| 1. | What is the shipping and processing time?
Shipping & processing: Our company ships from our factory in china so usually takes 15-20 Business days Excluding Weekends and Holidays which this time shipping may take longer to receive your order. we package your product very carefully, and that takes some time.
| | 2. | How can I pay for my order?
We offer One method of payment. we except paypal which is instant payment.
| | 3. | What if I am not happy with my order?
At out company we believe making the customer happy. we will exchange the product if you follow the instructions posted in the terms & condition.
| | 4. | What if I did not receive my item?
Please contact us, we will contact the shipping company (USPS, UPS, e.t.e) and we will find out where your item is.
| | 5. | What do I do if I want to buy more of the item?
In check-out where it says quantity you will put in the amount you want to buy.
| | 6. | If I have any problems who can I contact?
You can reach our Customer Service Department at martinezbizz@hotmail.com or you can call Customer Service Department at (951) 324-3625 Monday-Saturday 10:00 am - 5:30pm or fax orders to (951) 344-2146 Please enclose payment information.
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